SMS / Messaging Terms
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1. Program Description
Eco Boutique operates a digital concierge platform for businesses, including apartment communities and event exhibitors. Through our SMS program, we send:
- Lead and account notifications to business owners and partners, such as a new lead captured through your concierge.
- Service and booking updates you request, such as appointment confirmations and follow-ups.
- Concierge session links when you ask our concierge to text you a link, such as a saved plan or media on your phone.
We do not send marketing or promotional messages under this program unless you separately opt in to marketing.
2. How You Opt In
You consent to receive SMS from Eco Boutique when you:
- Check the SMS-consent box during partner or business onboarding.
- Provide your mobile number and agree to receive a concierge link through a web form or by clearly saying “yes” when our concierge offers to text you a link.
- Otherwise give express consent documented at the point of collection.
We record the date, time, and exact consent language shown at opt-in. Consent is not a condition of any purchase.
3. Message Frequency
Message frequency varies based on your activity, such as each lead captured or concierge link you request.
4. Cost
Message and data rates may apply. Your mobile carrier's standard rates apply to all messages.
5. Opt-Out
You can cancel at any time by replying STOP to any message. You will receive one confirmation and then no further messages unless you re-subscribe. You may also opt out by emailing support@ecoboutique.ai.
6. Help
Reply HELP to any message, email support@ecoboutique.ai, or call (626) 214-5077.
7. Carriers
Carriers, including AT&T, T-Mobile, and Verizon, are not liable for delayed or undelivered messages. Delivery is subject to carrier availability.
8. Privacy
Your information is handled according to our Privacy Policy. We do not sell or share your phone number or SMS opt-in or consent data with third parties for their marketing.
9. Changes and Contact
We may update these terms; the effective date reflects the current version. Questions may be sent to support@ecoboutique.ai.
10. User-Initiated AI Concierge Program
In addition to the program described above, Eco Boutique operates a user-initiated AI concierge messaging program. You may start a request by texting a published Eco Boutique or identified Sub-Business number with a keyword, question, instruction, or media file. A QR code may also open your messaging app so you can send the first message.
The concierge may route your request to an appropriate specialized agent. Requests can include questions, research, recommendations, digital-content creation or revision, applications, opportunity inquiries, and other services offered through the Platform. These are non-exhaustive examples; agent names and available request types may change without changing the user-initiated nature of the program.
11. Consent, Message Types & Frequency
By sending the first text, you consent to receive conversational and transactional replies needed to address that request. Messages may include an acknowledgment, a link to continue in a web session, clarifying questions, status updates, and a notice or link when a requested result is ready. Some requests are completed immediately; others may require a later completion message.
Message frequency varies based on your messages and request complexity. There are no scheduled recurring messages under this program. Message and data rates may apply. Reply STOP at any time to opt out and HELP for help.
Your request-specific consent does not enroll you in unrelated or recurring marketing. If Eco Boutique or an identified Sub-Business offers a separate promotional SMS program, it will present separate consent language. Consent is not a condition of purchase.
12. Media, Results & Linked Web Sessions
You may be able to send images, video, audio, documents, and other files where supported. Send only content you have the right to use. Carrier and file-size limitations may apply, and unsupported media may be redirected to a secure upload page.
SMS replies may contain a unique branded link associating your mobile request with a web session. The session can be used to provide more detail, upload media, review or revise a result, or complete a secure transaction. Links may expire and should not be forwarded.
A completion or “your request is ready” message sent after processing is part of the request you initiated, even when it arrives later. It is not used to add you to a recurring promotional list.